Kindness Week – Ottawa

by Mindful Merchant on February 15, 2011

“We each have the ability to create the community we want.  Make a conscious choice to contribute to a kind Ottawa.” – Rabbi Bulken

February 18th – 25th is Kindness Week in Ottawa with charitable community events happening throughout the city.  Kindness Week was inspired by Rabbi Bulken when he posed an interesting idea to community leaders.  He suggested we would spend less time focusing on anti-bullying campaigns and issues of mistrust by effectively promoting kindness.  Rebecca from A Little Bit of Momsense  and @bitofmomsense is the resident blogger for Kindness Week.  She asked the Ottawa blogging community to join in the fun.

I recently met a group of transplanted Torontonians at a party.  We shared our experiences moving to Ottawa.  One couple complained that Ottawa is an unfriendly, uptight city. My husband and I, born and raised in Toronto, have a different opinion.  I want to share a kindness story that makes us forever O-town fans.  It is also an example of one many reasons we decided to stay and raise our family here.

Here goes…

If you had told me 10 years ago, we would leave our hometown and move to Ottawa, I would have laughed heartily, slapping my leg at that concept.  It was not as funny when my husband received an exciting job opportunity four hours away from Toronto.  He convinced me that uprooting our life with two little ones was the perfect time to step out of our comfort zone and have a family adventure.

He accepted the job and two weeks later left us to kick start the adventure. Six weeks later, I listed, sold our home, bought a home in a weekend (with hubby) and moved the kids, the cat and our life in boxes.  To say the move was challenging for me would be a big understatement.  Our families, friends and my heart were all in Toronto.

Fast-forward six months.  I was an unhappy and lonely gal.  Unable to find a family doctor and the capitalizing on any reason to go “home” I drove to Toronto for all our medical appointments.  A routine physical detected something worrisome with our youngest.  The next day we got that awful call “They found something.  You need to go to CHEO tonight.”  (We quickly learned CHEO stands for - Children’s Hospital of Eastern Ontario.)  I remember we scrambled that night to find a fax machine to take the radiologists findings to the emergency department with us.  The nightmare began.

Unlike our amazing support systems we had in Toronto, we were still in the early stages of getting to know people in Ottawa. Poor S endured a barrage of tests, scans and consults with a variety of specialists.  We were shocked to discover it was our responsibility to find her a doctor in Ottawa, an integral part of her care team.  (Do not worry; this is not a post about the doctor shortage in communities across Canada.)

Bombarded with overwhelming medical information and fear, my husband and I took action. We started talking about S’s health scare and asked co-workers, neighbours, parents in the schoolyard for leads to find a good doctor.  Something amazing happened.

I returned home from picking my daughter up at school and the phone was ringing.  I managed to pick up before it went to the answering machine.  The friendly voice on the other end explained, “I’m M’s Mom, my son is in G’s class (our oldest daughter).  I heard about your situation and contacted our paediatrician.”  She went on to explain that he was not accepting patients but that conversation garnered another doctor’s name.  She called the new  number, spoke to the nurse who in turn conveyed our need to find a doctor.  This paediatrician agreed to take S as a patient!  I was speechless.  A stranger went to that trouble to help our daughter. It was kindness and much more.

After thanking her profusely, I hung up the phone and noticed the message light was flashing.  I pressed the button and heard “You have – 11 messages.” I started to listen and had to sit down. Every message was just like that call from Julie.  People called to offer numbers, childcare, suggestions and names of potential contacts willing to help. I called my husband at work to share their messages.  We could not believe the kindness coming from our community.  To this day I remember feeling grateful, scared and for the first time, not alone. 

Would you believe that within a week, after even more messages, we had a list of doctors to choose?  I am happy to report that S’s health scare is well behind us. Yeah!  She is in great health today and both our daughters are under the care (thanks to Mary) of an excellent paediatrician.  Not only did he agree to care for S, he offered to take her older sister as a patient too.  Another kindness.

Ottawa may be one of the coldest capital cities in the world but based on our experiences, I fiercely challenge anyone that suggests the people here are cold and unfriendly.  I think Kindness Week is as much about good deeds and thoughtful action as it is about being grateful for moments when we are the recipients of kindness. 

Another cool thing about kindness…it is highly contagious.

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{ 17 comments… read them below or add one }

Sara February 15, 2011 at 11:55 am

On this cold Ottawa day, your story warmed my heart!

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Mindful Merchant February 15, 2011 at 1:13 pm

Aw, thanks Sara. It is chilly today isn’t it?

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Caleb February 15, 2011 at 12:15 pm

Kindness is the balm that initiates relationships and continues their stability. Kindness is a choice. Genuine concern for others without expecting anything in return is a skill very much needed today.

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Mindful Merchant February 15, 2011 at 1:14 pm

Beautiful points Caleb. Thanks. :)

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Rebecca February 15, 2011 at 6:12 pm

So, when I issued the challenge, the goal wasn’t to make me cry.

I love this story. LOVE it. Thank you so much for sharing.

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Mindful Merchant February 15, 2011 at 6:43 pm

Yikes! Didn’t mean to make you cry Rebecca…but I’m glad you liked our story. Thanks for your dedication to Kindness Week. You are inspiring!

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Lara February 15, 2011 at 6:22 pm

Lovely. I think people are amazing :)

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Mindful Merchant February 15, 2011 at 6:43 pm

Me too Lara! :)

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Lone Grey Squirrel February 16, 2011 at 11:18 am

I think you would have suspected by now that I am a card carrying Canadian-phile and my stay in Ottawa certainly played an important part in that. As a foreign student, I found the level of kindness and acceptance that I experienced in Ottawa to my self but also in observing what happens in the community as the highest I have ever seen on my many travels. But with no experience of Toronto, I always assumed it would be a less friendly big city place. Quite in contrast to your initial fears. Odd isn’t it? All the best with your kindness week.

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Mindful Merchant February 16, 2011 at 8:51 pm

Wow, the highest you have ever seen LGS? That is wonderful! I cannot really comment about Toronto being a kind city. I see it through different eyes, having lived 30++ years there. I wonder if we were still in Toronto, would the community have helped us in the same way? I don’t think so but I hope I’m wrong. I also laughed at “Canadian-phile”. :)

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Andrea February 17, 2011 at 12:08 pm

What a nice story. Thank you for sharing it.

As a transplanted Montrealer living in Toronto, I hope everyone can trust that I’m telling the truth when I say Toronto isn’t as unfriendly as the rest of the country makes it out to be. As recently as 5 years ago, when I was pursuing graduate studies at UWO in London, if somebody had told me I’d be living in Toronto and LOVING the experience, I would quite possibly have slapped that person in the face. My loyalty to Montreal and hatred towards Toronto was fierce.

But I’ve been here just over three years now, and while grumpy commuters on overcrowded subways do not top my “kind people” list, there are some incredibly warm people in this city. All I had to do was look for them. In volunteering with environmental NGOs and getting involved with other other local groups devoted to sustainability, I have found one of the most welcoming communities I could ever ask for. Even joining social groups through Meetup.com (that aren’t necessarily themed around a good cause) has allowed me to develop new friendships.

I’m beginning to realize that while it’s easy for us to attach labels to cities and regions, they don’t apply at the individual level. Kind folks outnumber mean people in every corner of the country.

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Mindful Merchant February 17, 2011 at 12:29 pm

Andrea – Thank you so much for sharing your kindness story. It is wonderful. :)

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Finola February 17, 2011 at 7:57 pm

I love this story Laura and I’m so glad Ottawa was kind to you so that you stayed.
And I can’t think of someone more deserving than kindness than you :)

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Mindful Merchant February 22, 2011 at 8:43 pm

Thanks Finola. You’re another example of a kind Ottawan I am lucky to have as my friend. :)

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Becky February 18, 2011 at 8:05 am

What a wonderful story!

I pray that I will find the same caring people when we move to follow my husband’s job this year. (Wherever that happens to be…!)

It’s also a nice reminder to BE that kind person to those who need the kindness.

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Mindful Merchant February 19, 2011 at 7:09 am

I hope you move into a kind caring community too. Best of luck with the move…or “family adventure” as we call it. That’s exciting! :)

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Pauline February 22, 2011 at 10:14 am

It’s funny reading this, because I just got back from visiting Toronto for a few days!

As a proud born and raised Ottawan, I think it was kind of ignorant of that couple to say that we are cold and unfriendly. Ottawa has a more reserved culture than TO, but people here can be incredibly polite and helpful, as you pointed out. :)

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